Procurement Support Specialist x 2

Full Description

We have 2 new positions available as Procurement Support Specialists based in Chicago, US due company growth and new opportunities in North America. 

Roles and Responsibilities:

As a Procurement Support Specialist you will be responsible for ensuring all requests in respect to quote creation, orders and invoices are processed within any agreed SLAs. You will provide regular and accurate updates and reporting on all open and closed orders and invoices statuses.

Internally you will work closely with the buyers and the finance department. Externally you will interact daily with customers and suppliers. We are looking for a professional with attention to detail and with the ability to think outside the box and quickly on their feet. It is essential for you to be a good communicator and a team player, as well as have excellent customer service skills and a proactive attitude.

The job holder must be able to take responsibility for their own work and manage all aspects of their workload. At the same time, you need to ensure all functions and tasks for the team are carried out with due care and therefore be able to organise and prioritise tasks together with the other team members.

General day to day tasks will include but not be limited to raising quotes, processing orders and invoicing with the ERP system. Keep monitoring and tracking requests in the platform. Create materials in the system following instruction from the buying team, liaise with customers and suppliers, tracking and reporting.

Key responsibilities:

• Raising quotes and sales orders within agreed SLAs.
• Creating customer invoices, managing GRN report.
• Creating, updating and maintaining catalogue’s items.
• Set up materials in ERP system.
• Production and maintenance of order status reports.
• Follow the Quote to Invoice process and keep clear and precise notes of each job to ensure relevant information is available for times of cover and audit purposes.
• Provide high level of after sales support for agreed customer accounts.
• Regular review of current accounts and processes to seek areas of improvement.
• Attend meetings and update other colleagues on issues or concerns to share best practice and define processes.
• Be able to work to deadlines and contracted KPIs – focus on quick turnaround and quality of the service.
• Able to juggle numerous tasks at any one time.
• Excellent organisational skills.
• Ability to work at a fast pace but still ensuring a high standard.
• Awareness of all areas of the business.

Person (Behaviours) & Qualifications:

• Minimum of 1-2 years’ experience in the procurement or financial area, preferably in international environment.
• Experience in managing suppliers’ interactions and customers’ relationships.
• Ideally some experience with Business Central (ERP).
• Confident in the entire procurement processes from quote to invoice.
• General knowledge of the IT, facilities, and professional services terminology.
• Fluent and fully communicational English.
• Excellent interpersonal and communication skills and the ability to work effectively with colleagues, suppliers and customers.
• Able to lead work and interact with suppliers and customers based in different countries.
• A good knowledge of Microsoft Office is desirable.
• Can-Do attitude.
• Proactiveness.
• Sense of ownership.
• Team spirit.

General:

• Ensure compliance with data protection and information security policies.
• Be aware at all times of diversity and inclusion and acting in line with company core values.
• Foster and promote continuous improvement in systems and processes.
• This role profile is not designed to be a comprehensive listing of all activities, responsibilities and tasks associated with the role, therefore these may change from time to time.

The Procurement Hive is a procurement consultancy and procurement recruitment business.

Transform your talent – Our recruitment services span over four decades of combined experience, recruiting supply chain and procurement talent for a wide range of organisations across the globe.

The Procurement Hive celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.